Return Policy

Returns & Exchanges

If you are looking to return or cancel your order, we are here to help!

United States and the Rest of the World

  • Contact me within: 3 days of delivery

  • Ship items back within: 7 days of delivery

  • Request a cancellation: before item has shipped

Europe

  • Contact me within: 14 days of delivery

  • Ship items back within: 21 days of delivery

  • Request a cancellation: before item has shipped

I don't accept exchanges. But please contact me if you have any problems with your order. I’m happy to help!

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping

Processing time

  • The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America: 3-9 business days

  • Europe: 3-10 business days

I'll do my best to meet these shipping estimates, but cannot guarantee the performance of US Customs, USPS, Royal Mail, or other Postal Services.. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

  • Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.